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Driver dvd My desktop dvd drive is not working. It shows a code 39 when windows trys to fix
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THERE IS A RESOLUTION TO THE (CODE 39) WITHOUT having to\015\012go to the registry and everything else in God?s green earth that they\015\012are suggesting. If you are dealing with this, Please read. IT\015\012WORKED!!!!!!!!!
After a 4+ hour call with Microsoft and their VISTA\015\012Tech support team re: the very issues that everyone has been shouting\015\012about, the (code39) errors and 5.1 sound issues, to my, well not so\015\012surprised self, the problems have been easily rectified. WITHOUT all\015\012the major things that others are stating that needs to be done that not\015\012only could cause serious damage to one?s computer, but could give one\015\012many headaches and hours of needless grief. So here it goes, and this\015\012is a guarantee fix guys that anyone can accomplish.
First, if\015\012you have not dealt with this problem yet, then you have not been\015\012fortunate enough to have updated the latest update which is in ? to be\015\012causing all this problem. So, Do Not allow update for Windows VISTA\015\012(KB938194), This update supposedly has much to do with the blue-ray\015\012discs and HD issues in the drives & is causing many computers to\015\012malfunction and loose the drives all together forcing a code39. You can\015\012read more under your updates, just go in there, but don?t hit update\015\012now, just highlight and ask for more information. Then highlight the\015\012website for even more details on the update. I have decided that no\015\012updates will go through for a while with re: to VISTA until I see how\015\012it is going out there by checking online. I have checked that I\015\012authorize downloads and updates, but the computer is to check for\015\012updates still. If all is quiet for a few weeks, then I will give it a\015\012go.
This update apparently resolves some compatibility and\015\012reliability issues in Windows Vista and by applying this up date, it\015\012states you will achieve better reliability & hardware compatibility\015\012in various scenarios. It also states after you install this item, you\015\012may need to restart your computer. It states nothing about being\015\012cautious with regards to the fact that it may deactivate your drives\015\012for your CD & DVD?s. Wow, that?s nice of them. Now here comes the\015\012real kicker, they are not unaware of all of this. They in fact were not\015\012a bit surprised of my dilemma and were extremely helpful in helping to\015\012get it resolved. Of course I had several, in fact ?many? issues I was\015\012dealing with and had to go at them one by one, which was why the call\015\012was so long. But the drives were the easiest issue to resolve. This\015\012morning this update accidently came thru, however slightly changed,\015\012seems to be ok, but will be watching it all so carefully. Now my\015\012updates are changed to ?Check for updates but let me choose whether to\015\012download and install?.
Check to see if this update has been\015\012installed in your updates on your computer. Mine went in on the 31st of\015\012August, which was when my drives went out suddenly. You can do this by\015\012going to Control Panel, Check on Updates, DO NOT UPDATE THIS VISTA\015\012UPDATE. IT has shown to be the cause of CD-&DVD drive errors &\015\012Causing Code 39 errors. Even if you uninstall this it will not resolve\015\012the issue. Either way, you need to restore your computer prior to the\015\012date this all started and then begin watching every move you make and\015\012Microsoft makes in hopes it does not occur again. With them being aware\015\012of it, hopefully it will not. With you being very aware and watching,\015\012you also may find the exact cause. I also found that NERO, was causing\015\012issues and I need to buy an upgrade of that, so if anyone has NERO 7 or\015\012earlier, check it out, it can cause issues with your sound.
First:\015\012Back up all the work that you have done on an external drive from the\015\012date that this install occurred or at least from the date of August 30,\015\0122007. You will loose any items that you have worked on or installed in\015\012your computer during that time. So I suggest you do this asap before\015\012you get too far into doing work on the computer.
Second: Once\015\012you have completed your backup, you then will need to restore your\015\012computer to the time and date prior to the Microsoft update. I went to\015\012Aug. 30, 2007 PM. or when you lost your drives/Code39 appeared.
Close\015\012all Programs. Start button & type restore in the Search box of the\015\012Start menu & click System Restore to start the System Restore\015\012Wizard. Choose a different Restore Point to select a previous Restore\015\012point, Click Next. Then another window opens in System restore for you\015\012to Choose a restore point. Choose the Date & Time you want the\015\012computer to restore to, such as Dec. 30 at 11:30:22 PM. It will also\015\012give you descriptions of what was done o your computer on each day, so\015\012if you see the exact point that the update was made, then go back one\015\012entry earlier to restore. Note that everything after that point will be\015\012uninstalled.
This is no different than using the Windows XP\015\012restoring points, only I don?t ever recall loosing the installed\015\012programs like I did with this. I now know to back up before I do this\015\012again and hope it saves anyone else the heartache.
I have my drives back and they are working just fine.
Even\015\012my sound seems to be working better, but not 5.1. Which Microsoft\015\012stated they are aware of the problem and they are working on it as we\015\012speak so to please be patient. They are working with several of the\015\012companies that make these specific drives and it should be resolved\015\012very soon.
If it is any consolation, and you need the surround\015\012sound quality now, I found an excellent third party, (although the\015\012point is we shouldn?t be doing this isn?t it!!) but it is: ?SRS Audio\015\012Sandbox? Surround Program, (Received ?Best Consumer Software of 2007?)\015\012check it out at http://www.srs-store.com/store-plugins/mall/sas-plugin.asp\015\012It only requires the use of two speakers, however it sounds like you\015\012have a full army of speakers. Very nice, very, very nice with\015\012absolutely no drag or skips. Was quite impressed actually and for the\015\012meantime, it is worth the $19.95 for me and no headaches. It did not\015\012interfere with my system at all and worked quite well with what I\015\012already had. VISTA compatible.
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