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My husband has acer 4520 cant get question mark..when presses ? key he will get E or e
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Go to Control Panel, Regional and Language Options, Keyboards and Languages, Change Keyboards. Here you will see all keyboard layouts installed. Make sure you remove any that you do not need or if you see the french one even, remove that by selecting the one causing you problem and choose Remove.
\015\012If you don't remove the keyboard map, when this switch happens, you'll have to exit the application you're in (Outlook, for example), change keyboards, and restart the app. Changing keyboards without restarting the app doesn't change the mapping.
If the above solution for whatever reason does not work, just push Shift and Ctrl at the same time, hold it pushed for about 5-10 seconds and let go at the same time. You have to be in the active window (the application in which you tried to type and it gave you E-s instead of ?-s) for this to work. But please try my first suggestion first with the keyboard layouts because I am confident that is your problem.
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