Having problems with your Webroot Spy Sweeper (spysweeper) for PC ?

Spysweeper program damaged after a.exe download

\015 I was downloading some music when Spysweeper alerted me of a quarantine. Within a few seconds, my PC auto restarted and now it says the Spysweeper installation is damaged. I cannot reinstall...same error--to scan for the bug. Now, i cannot access any programs or copy/move any folders within the PC. I'm basically dead in the water... no Internet, email, no programs! The only thing that works is deleting files. I noticed an "a.exe" icon on the desktop---slightly shaded. I deleted the icon. Some readings on internet say to search for the a.exe process and kill it. It's not on my PC. Whatever this is it's well hidden. I looked at the running processes and found ISASS which some believe to be harmful. aall others seem ok. Do I delete it??? If it's not harmful, will this process automatically return after startup? Anyone have any solutions other than reformatting????\015

Answers :

Isass.exe is registered as the Optix.Pro virus which carries in it's payload, the ability to disable firewalls and local security protections, and a backdoor capability
\015\012How Do You Remove Isass.exe Files in Windows XP and Vista:\015\012
  1. Click your Windows Start menu, and from “Search,” click “For Files and Folders….” \015\012
  2. A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.” \015\012
  3. Type a Isass.exe file in the search box, and select “Local Hard Drives.” \015\012
  4. Click “Search.” Once the file is found, delete it.
\015\012How to stop Isass.exe processes:
  1. Click the Start menu, select Run. \015\012
  2. Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys ALT + CTRL + DELETE or CTRL + Shift + ESC. \015\012
  3. Click Processes tab, and find Isass.exe processes. \015\012
  4. Once you’ve found the Isass.exe processes, right-click them and select “End Process” to kill Isass.exe.
\015\012How to remove Isass.exe registry keys: (Do not delete anything other than what is listed below.)
  1. Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor. \015\012
  2. Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select. \015\012
  3. To find a registry key, such as any Isass.exe registry keys, select “Edit,” then select “Find,” and in the search bar type any of Isass.exe’s registry keys. \015\012
  4. As soon as Isass.exe registry key appears, you can delete the Isass.exe registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
\015\012How to delete Isass.exe DLL files:
  1. First locate Isass.exe DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.” \015\012
  2. To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Isass.exe DLL file is located. If you’re not sure if the Isass.exe DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.” \015\012
  3. When you’ve located the Isass.exe DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
\015\012That’s it. If you want to restore any Isass.exe DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
\015\012Did Isass.exe change your homepage?
  1. Click Windows Start menu > Control Panel > Internet Options. \015\012
  2. Under Home Page, select the General > Use Default. \015\012
  3. Type in the URL you want as your home page (e.g., “http://www.homepage.com”). \015\012
  4. Select Apply > OK. \015\012
  5. You’ll want to open a fresh web page and make sure that your new default home page pops up.
\015\012Block Isass.exe sites: www.eKerberos.com
\015\012Stop Isass.exe processes:
\015\012Get rid of Isass.exe DLLs: %PROGRAM_FILES%\\ eKerberos\\ Hook.dll
\015\012Delete Isass.exe folders: %PROGRAM_FILES%\\ eKerberos\\
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