Having problems with your Wacom Cintiq 12WX Interactive Pen Display Monitor ?

Cintiq 12wx My tablet only works as a tablet. The screen on the tablet when powered on says "no sync" then sleeps. It does work great as a tablet only though, but I paid for the monitor feature which sucks. I have a MacBook Pro and my tablet is connected through USB.


Answers :

I was just having this same issue.
My 12 inch Cintiq has always worked properly until I turned my laptop on today (windows XP). The Cintiq said "no sync" and went to sleep immediately. I checked all of the plugs.. turned it on and off, restarted my computer.. did just about everything I could think of.
I found my way here and tried the other solution above with no luck... however, it led me to another solution... which was super easy.
Somehow in my Control Panel-Display-Settings the box that says "Extend my Windows desktop onto this monitor" was unchecked. I'm not sure why it decided to uncheck itself randomly.. but I clicked on it and then hit "Apply" and waa laa. It's working again :)
I had a similar problem with my cintiq 12WX - i have managed to sort this\015\012problem.
The way i did it was by going into CONTROL PANEL\015\012(please note i am using XP windows), then into DISPLAY, then into the\015\012last tab on the right aka SETTINGS. Once in SETTINGS go into the\015\012ADVANCED section, then click on the DISPLAY tab. In here you should\015\012have 3 things - monitor, panel and tv. The tv bit is irrelevant. Look\015\012at the MONITOR and PANEL tabs, if your wacom IS set up correctly when\015\012you click on the button (it is a circle with a line inside it) on the\015\012title (it will either be greeny/turquoise or red). If it is red, click\015\012it and the same button on the panel title will turn green aswell. Below\015\012the pictures of a computer and a laptop there should be 2 buttons that\015\012are the same for each. Currently, my almost working cintiq is set to\015\012having the button with two squares on it under the heading of 'MONITOR'\015\012and the button with a circle is on under the section entitled PANEL.
If this doesn't work I dont know what to suggest.
Hope this helps.
M
(p.s. you may have to improvise with the settings in the display bit to get it to work).
Repair Help & Product Troubleshooting for Wacom Cintiq 12WX Interactive Pen Display Monitor

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