Having problems with your ViewSonic VX922 19" Monitor Flat Panel ?

VX922 monitor, blank screen, blinking power light

\015 I have exactly the same problem with the two VX922 monitors I bought around September 2006. They both started doing this at the same time just a few months ago and the problem is becoming worse. It now takes anywhere from 10 to 20 minutes now to get these **** monitors working in the morning, and now they even go out sometimes while I'm working during the day. NO information about this at all on the Viewsonic website and NO replies from Viewsonic after I contacted them. Since I've seen this problem posted by hundreds of other people on other websites, I think we could be looking at a class action lawsuit against Viewsonic. I certainly won't be buying another Viewsonic monitor, that's for sure!\015

Answers :


\015\012If there is a flashing led on front of the monitor, that indicates a fault condition.
\015\012
\015\012The flashing light indicates a diagnostic state called protection.
\015\012When the Monitor goes on protection there are only two possible causes.
\015\012
\015\0121\015\012The internal circuits are jammed because of electrostatic charges\015\012accumulating on capacitors, or because of a wrong voltage read by the\015\012main chip on your monitor controller board. this started the protection\015\012circuit.
\015\012
\015\0122 The protection circuit detected a wrong voltage or a\015\012broken contact, identified an internal fault and kicked in , starting\015\012the flashing light.
\015\012
\015\012
\015\012If you are in situation one, then the\015\012monitor will reset just unplugging power cord for one or two hours,\015\012sometimes even minutes.
\015\012
\015\012If you are in situation 2 , then there is an internal fault.
\015\012
\015\012Common\015\012faults that can occurr suddenly are a blown capacitor on power board,\015\012the inverter board powering up backlight lamp has blown, or a fault on\015\012main lcd controller board.
\015\012check also the video cable, if the cable\015\012is shorting, or the connector is bad, you can get same flashing state\015\012because of the video cable.
\015\012
\015\012Check connectors, try moving the video cable, and if the cable is not built in, then also try a replacement cable.

If under warranty contact Viewsonic to find out a Viewsonic service point.
See:ViewSonic - Support & Service

If you want to repair at your own expenses, just locate any good qualified repairer.


\015\012Regards
Repair Help & Product Troubleshooting for ViewSonic VX922 19" Monitor Flat Panel

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