Having problems with your ViewSonic VA712B 17" Flat Panel LCD Monitor ?

Viewsonic VA712b 17 " flat screen monitor

\015 I just bought this monitor today, and can't get it to work. It worked for about 2 minutes, then began to flash back and forth from the screen to a black screen and then finally just went black completely. If I don't wait and try again immediately, the screen is totally black. If I wait a bit, it does the screen changing thing and then goes to black. I should mention that when the screen is lit, it seems to be shaky, as if some sort of current/disturbance is present. The computer I am using is a DELL Dimension 3000.\015\012\015\012Thing is, it seems to work fine when I plug into an old laptop (also a Dell) that I have. \015\012\015\012What's the desktop PC missing that the laptop has got? Or what's going on here?\015\012\015\012I read several of the other tips, but did not seem to see any that had to do with a brand new monitor...\015\012\015\012thx-\015

Answers :

Realheadache, \015\012\015\012Unusual problem, it could be the resolution and refresh rate setting your PCs video card is currently set at. I don?t know if this will fix your problem but its worth a try:\015\012\015\012- Now go to your PC with the old monitor connected, right click anywhere on the desktop. \015\012- Left click Properties from the box that appears.\015\012- When the Display Properties box appears click on the Settings tab.\015\012- Make note of the screen resolution.\015\012- Change the screen resolution to 1024 x 768.\015\012- Click on the Advanced button in the lower right hand corner.\015\012- In the next box that appears click on the Monitor tab.\015\012- In the Monitor settings section of this page record the value of the Screen refresh rate. Then change it to 60 Hertz.\015\012- Close this and the Display Properties box by click on the OK button.\015\012- Now try connecting your new monitor.\015\012\015\012Let us know if this helps and as always please don?t forget to rate this posting.
Repair Help & Product Troubleshooting for ViewSonic VA712B 17" Flat Panel LCD Monitor

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