Having problems with your Toshiba Satellite M30X-S181ST Laptop ?

Can i change experts

\015 Hiya iFix-PI have just submitted a problem to a different expert then I noticed that he is an Apprentice. Am I allowed to send my problem to you since you are a Wiz or is that against the rules?Here is the problem:(misty_eyes submitted a problem with her Toshiba Tecra M1)I have the same problem different model of Toshiba laptop\015\012It was running slow and eventually freezing up.\015\012when I tried to shut it down it went to a blue screen which said that a\015\012crucial thread had either been exited or deleted , that this was due to\015\012recently installed software or hardware. I had not done neither. Now I\015\012am only getting the black screen with this message :\015\012\015\012We apologize for any inconvenience,but windows did not start\015\012successfully. A recent hardware or software change might have caused\015\012this. If your computer stopped responding,restart unexpectedly or was\015\012automatically shut down to protect your files and folders,choose last\015\012known good configuration to revert to the most recent settings that\015\012worked. If previous start up was interrupted due to power failure or\015\012because the power or reset button was pushed or if you aren't sure what\015\012caused the problem choose start windows normally.\015\012\015\012\015\012\015\012safe mode\015\012\015\012safe mode with networking\015\012\015\012safe mode with command prompt\015\012\015\012\015\012\015\012last known good configurations\015\012\015\012\015\012\015\012start windows normally\015\012\015\012\015\012\015\012\015\012\015\012Up and down arrow keys to move the highlight to your choice.\015\012\015\012\015\012\015\012Then there is a countdown that says windows will start automatically after 30 seconds.\015\012\015\012Before it starts back up the blue screen flashes brieflythanxiwanjah\015

Answers :

Please select the Safe Mode option. If you no longer have that option whenever you turn your computer on. you can press on F8 after power-on. If you are able to boot in Safe Mode, please try to do a system restore (Start-All Programs-Accessories-System Tools-System Restore). Choose a restore point with a date known to be a time when you never experienced this problem. If you are not able to boot using any of the advanced boot options, you will need to do a full system recovery (reinstall the OS). Hope this helps. Thank you.
Repair Help & Product Troubleshooting for Toshiba Satellite M30X-S181ST Laptop

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