Having problems with your Toshiba Satellite M115-S3094 Notebook ?

Cd drive not recognizing cd's

\015 My brand new satellite laptop wont recognize cds that I insert into the cd drive. When I put the cd in, it makes a noise like it is going to be recognized, but then it stops and no cd icon appears in my "Computer" window. I recently uninstalled itunes because I switched to Media Jukebox. However, I had itunes as my default medai player, i.e. I set it so that it would come up everytime I inserted a cd rather than windows media player. Could this be part of the problem?\015

Answers :

Hi, My Name is Henry. I am one of the technicians here.

The problem you are having is very common with DVD/CD Drives.

My suggestion is to try other DVDs and CDs if it still wont work try installing drivers. If it would not show the DVD/CD drive icon on the computer then it might be that it is lacking drivers.

If that does not work then you may have to have the drive changed because that may mean that the lens/laser has packed up

Please do not forget to rate my solutions to you.

Regards
Henry
http://www.clickpcrepair.com

Nope it happens to me, if your laptop still under warrantee call toshiba and they will replace it to you. the problem is the lens not reading the cd, try to clean it by dvd cleaner if its not working replace it.
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