Having problems with your Toshiba Satellite Laptop ?

My toshiba laptop (satellite A305-S6872) when started takes me to windows error recovery screen. Gives me the option of start windows normally or launch start up rapair, neither works since it always comes back to the same screen and none of the function keys respond also. Any clue about what could be the problem and how can I solve it, thanks.


Answers :

This can be caused by several things but you have to get past this point to actually figure it out. It is a software problem ie windows, a program or a virus or even an update that is the cause. If you just installed a program or update then this is what I'd look at first. You would also want to run an antivirus boot scan.
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\015\012To get into windows you will have to get into SAFEMODE. When you first push the power button push and hold F8 down. It might complain but I found on Satellites if you don't hold it down it just seems to ignore the F8 key. This will pop up a menu and at the top will be the option of booting into SAFEMODE. This boots into windows but doesn't load any drivers or programs so the offending software isn't started or run. Your windows will look different but will look right when you reboot into normal windows. Once it is running you can uninstall any recently programs if you feel that is the problem or restore the system to a previous point where it was running properly.
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\015\012System restore is found under start-programs-accessories-system tools
\015\012To untinstall any programs you think might be the cause use the add remove software found under control panel.
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\015\012Once you have got rid of what might be causing this then simply reboot and your should now boot into normal windows. If it goes back to the blue screen then you didn't get the cause.You can try a earlier restore point or remove other programs or updates. If those don;t fix it then you have to consider using your Toshiba system disk to restore the computer back to what it was like when your first got it. This is drastic as it wipes out everything on your hard drive. If you can get into safe mode or safe mode with network you can use a memory stick to save off your documents, music, pictures, favourites, email addresses and anything else you need to. Your cd/dvd will not work in safe mode but the usb drives do.
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\015\012While this is one of those annoying problems it isn't that serious but to fix it you need to be able to see a lot of information so all I can give you here is a few things to look for. At some point you will either fix it, or have restore it or take it to a shop but without seeing it I wouldn't be able to accurately tell you when that point is.
Run system recovery and system restore. If all else fails, boot from cd and use the recovery or windows installation disc.
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