Having problems with your Toshiba Satellite A135-S4527 Notebook ?

A black screen with a blue box asking to ENTER CURRENT PASSWORD

\015 I finally managed to invest in a computer for myself and my children.I bought a Toshiba Satellite L305D-S5934.We've only had it for about 2 monthsA friend used his thumbdriver on it and it got a rootkit,a worm,and multiple viruses.It started to act very erratic and crazy.\015\012I was told to wipe the harddrive clean and reinstall with my recovery disks by the same friend.He started the process and was to take 24hrs!!!Toshiba support told me to stop it.That there was no way it should take that long.They told me to use my recovery disks to restore it to''out of the box''..All was well until final configuration it went between it and a black screen multiple times,then turned off.When I turned it back on it displayed admin. acct.&a blank user box& blank \015\012password and wouldn't let me do anything.I restarted it(wrong...)now it is black screen,blue box wanting password.I've tried everyone password I know but it will not accept any of them-HELP!!!!! It will do nothing now and I don't have a clue.Toshiba is not\015\012wanting to warranty it and they are giving me the runaround.They said it could cost me $425plus.I'm sickened by the whole situation.......\015\012\015

Answers :

If you can get a windows 98 disk just to format the drive you can reinstall without any problem .the thing is that if you do a clean install the drive needs to be complely clean of the os so if you start with win 98 than win you install your system disk you should have no problem the thing is when you do a reinstall some time the drive is not wiped clean just reinstalled over and you still have the same problem soo try to find win 98 or have someone make you a boot disk it will contain fdisk which is a disk format utility than install you restore disk this should work good luck let me know what happens
Repair Help & Product Troubleshooting for Toshiba Satellite A135-S4527 Notebook

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