Having problems with your Toshiba Satellite A135-S2276 Notebook ?

Toshiba satellite m50-mx2 won't start up

\015 I don't no what is the problem of my laptop.. my toshiba just freeze and even the mouse & keyboard won't work.. I restart my laptop, the power is on but there is no display.. is totally black screen. even the busy Indicator don't blink.. it just freeze.. no display.. the busy Indicator not working.. please some one help me.. i need your expert advice..\015

Answers :

Okay firstly we need to establish whether this is a hardware or software problem. I would suggest to boot up from a recovery CD so that the OS is not in use for that time. If it boots well with the CD, then you should look for malwares and possibly repair the OS. However, if with the CD boot the problem still persists (no activity as you say) then you know it's not a malware or OS problem and therefore rules out software issues. So then we need to look at hardware. I suspect it could be a power surge - depending on whether you installed new hardware recently that could cause conflicts. I would disconnect the power cord and let it use up the battery power until it switches off on its own. The power supply should then refresh itself (no more power left in the machine). After that, plug it back into the wall to let the battery charge up again and see if there is any improvement. If it still won't work, then unfortunately it will need to be looked at for any other hardware failures. In that case you should contact Toshiba to help out. If any of my suggestions help you, please do rate me. Thanks and good luck. I hope it all goes well for you.
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