Having problems with your Toshiba PC Laptops ?

I plugged in a Toshiba external storage device to my Satellite M505-S4940... the device was not recognized... then my wireless mouse pointer stopped working so I shut down the computer hoping to fix the mouse by rebooting. When I turned the computer back on, it wouldn't reboot. It stopped at the first screen that asks to press F12 or F2 ... but those keys wouldn't work. Finally, I put in the Geek Squad disk and tried to start the computer again. It worked one time, but when I shut down


Answers :

Look this is a common problem.. What i want you to do is start the PC up in Safe Mode, at Boot up press F8, Then a Menu will come up. Now at the Top of the List you will see Boot up in Safe Mode. Choose that option and see if it boots through to the next message, which is to either proceed to Safe Mode desktop, or do a System Restore, Now this is what we ant to do, a System Restore. So choose that option, and a Calendar like thing will show up, Now in here simply choose a "Restore Point" prior to when you had trouble. Allow it to finish, and you should be returned to the state you were in before this happened. Now when it boots up correctly go to device manager and\015\0121. Go to Start>> Right click My Computer>> Manage>> Device Manager\015\0122. Expand the USB Controller section\015\0123. Right click and Uninstall all of the listed USB devices\015\0124. Reboot the system\015\012
\015\012Now try your external device, if it works you will hear a dong dong and it should say installing drivers, If NOT then it is probably gone faulty.\015\012
\015\012If the F8 restore will not work you will have to do a factory restore.\015\012
\015\012try these steps, hope they will help you:
1. Copy all your files and documents to an external storage device.
2. Shut down the computer.
3. Turn the PC back on and hit the F8 key repeatedly until the Advanced Boot Option Screen appears.
4. Click "Repair Your Computer" if you are not already on it and then press ENTER
5. choose your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" which is the last option.
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. "Next"
10. Click "Yes"
11. you will notice for a while it seems like nothing is happening, give it some time.
12. After some minutes, recovery will complete and you click "Finish"
\015\012
\015\012If NONE of it works you will simply have to get a Windows Install DVD and Boot from that in the DVD, set BIOS to Boot from DVD, And install from there. This will install windows, but you will loose all settings etc. You also will have to re-install all drivers etc. So you may wish to download all drivers from below before you start.\015\012http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2346345&rpn=PSMG2U&modelFilter=M505-S4940&selCategory=3&selFamily=1073768663\015\012
Repair Help & Product Troubleshooting for Toshiba PC Laptops

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