Having problems with your Toshiba PC Desktops ?

My USB-250 GB toshiba unit is not showing up on my desktop

\015 Hello, I have a USB-250GB toshiba external drive model: hddr250e03xI used for my MAC and PC as well, it was working well, but recently when I connect it it tells me that the device is creating a current over power and the port is going to be closed. If I use a different connecting cord, it does not give me the error message, but the blue light comes on and there is just a very faint sound of a fan, but the icon does not show up in my desktop. I tried it with my two computers and its the same. I really need to retrieve my files and I would appreciate any help you can give me about this. Thank you so much!,Sofia\015

Answers :

Sofia;
\015\012Try booting up the computer you want to use the device on, with the device plugged in. (also this external hard drive should be powered by your USB bus alone)
\015\012Let me know if this helps
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