Having problems with your Toshiba Computers>Laptops Satellite X20 PC Notebook ?

Has a virus trojan and when i put the recovery disc in it wont load up. what do i do?


Answers :

The original poster is mostly correct but DO NOT USE the microsoft system restore if you suspect a virus/trojan and these can also infect or corrupt restore points.
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\015\012Evidence of this is found in the fact that many times you are asked to TURN OFF SYSTEM RESTORE. Turning it off ensures that the restore points are deleted on the next boot up along with anything that was hiding in there
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\015\012http://www.pchell.com/virus/systemrestore.shtml
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\015\012http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.aspx
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\015\012http://antivirus.about.com/od/windowsbasics/a/systemrestore.htm
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\015\012Make sure also that when you scan for any nasty stuff you are in safe mode as it makes the process moreeffective in most cases.
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\015\012I too can recommend Kapersky and I can also recommend ESET or NOD
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\015\012I would back them up with Superantispyware or Malwareantibytes
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\015\012I cannot recommend Norton or Mcafee except as bloatware or not as effective as they one used to be
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To remove a trojan, it depends on the type.

If the trojan is a trojan downloader, then you need to have somebody else download spybot search and destroy from safernetworking.org

If it is in the bootup, then you have to reboot the system and go into the BIOS and set the bootup sequence to the optical drive first and do a repair to the boot sector.

Now, if the virus is located in any other part of the software, then do a system restore to when it was working.

Use an antivirus security package like Kaspersky Internet Security. It's the next best to Sophos Internet Security.
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