Having problems with your The Adventure Company Sherlock Holmes: Nemesis for Windows ?

After scouring the Art Museum and looking at the clues as well as entering the director's office, I still can't get to the point where an officer will give me the ladder so I can reach the envelope on the ceiling...what else do I need to do?

Answers :

I had the same problem.  I had to go back to all of the sets of footprints and make sure that I measured each of them and clicked on them with the magnifying glass to get Sherlock's comments about each set.  The ones I missed were on the stairs - you have to measure both the prints going up and the prints coming down.  (They are in the same spot on the stairs.)  Then, the officer magically appears.
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