Having problems with your Symantec Norton Internet Security 2009 ?

Norton Antivirus 2009 causes blue screen error when reading CD-RW

\015 After installing Norton Antivirus Toshiba laptop with Windows XP Pro crashes with Blue Screen Error BAD_POOL_ERROR after inserting a CD-RW disc in the DVD drive. Works OK with CD-R discs.\015\012\015\012Norton Support removed Norton Antivirus and I can read/write CD-RW discs again. Then they reinstalled Norton Antivirus and the problem returned. After 4 hours on Chat to Norton Support they told me to go to Microsoft because chkdsk on C: drive showed some errors. Then they cut me off. I have no faith in their support and have requested a refund.\015\012\015\012Will look for different Antivirus software but hope others take heed of this issue before going down the same path.\015

Answers :

THIS is a very faulty anti-virus...so ...if yo want all to be the same ...just reinstall the operating system ...rebuild the drivers and programs ...to be sure that you get rid of all the features from that anti-virus...I recomand to use a free AVG8.5..its reliable and easy to use.. and free I have never had any problems with it ...
I think everyone should file a complaint with Better Business Bureau about Norton 2009 antivirus software. This is the first time I ever had problems with Norton products. I even had a techie try to fix it - Didnt work. "Claims I had a virus and to call an 800 number to get it removed for a fee". That's ridiculous! I paid $$ for a piece of software that is ****!!! I had nothing but problems ever since I bought this garbage - to include the "blue screen of death"Constantly crashing!!. How do I Know - it happens on virgin computers too that have never been on the net.\015\012Never had any problems until it was loaded on the computer!!\015\012I have spoken to MANY people and they all had the same/similar problem. \015\012Norton should either refund the money or give us compensation like a free 2010 antivirus. \015\012As a result I will NEVER BUY NORTON PRODUCTS - neither will many of my friends/associates!! \015\012If this keeps happening maybe it's time to file a class action lawsuit.\015\012
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Norton Antivirus 2009 causes blue screen error when reading CD-RW

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