Having problems with your Symantec LiveState Recovery Advanced Server 3.0 for PC ?

Agent is on the server and works most of the time but fails on occasion and we need to reboot our server to get it to run again any ideas?


Answers :

Go to services.msc from start run and if you will find Network services If you will double click on Network related services there will be properties for that particular network services if you will see under recovery Tab there will be options First Failure-- Restart the Services, Second Failure Restart the Services, Subsequent--Failure Restart the Services will appears Change all then to Take No Action that should resolve the issue.
I have a couple of Ideas for you.
\015\012If this program runs as a service can you just restart the service instead of rebooting the machine?
\015\012
\015\012If it is an exe that starts when the machine boots and runs in the background you may be able to kill the program in task manager and then restart it again.
\015\012
\015\012Of course you are going to be better off to solve the problem than just working around the problem every time it crashes.
\015\012
\015\012Have a look through the application and system event log to see if you get any clues to what is going wrong when it crashes.
\015\012
\015\012Have your tried contacting Symantec support? Make them earn their money.
\015\012
\015\012http://www.symantec.com/business/support/contact_techsupp_static.jsp
\015\012I think you should be able to find a local support number from the above link.
\015\012
\015\012Hope this helps.
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