Having problems with your Sony VGN-S460B: VGN-S460 Pentium M Processor 740 (1.73 GHz) 512MB RAM (1GB Max) 80GB HDD (5400rpm) 13.3"... (VGNS460BVGNS460PENTIUM) PC Notebook ?

No Sound on Sony VAIO Laptop

\015 I have an old (2005) Sony laptop that was practically new. (The screen broke after owning it for 2 weeks and CompUSA told me that it was my fault and not covered under the warranty.) \302\240I did not want to pay for a new screen so I had it in storage all this time.\015\012\015\012Recently, I gave the computer to my boyfriend so he could use it with an external monitor (his computer was ancient and a full hard drive). We are not savvy computer people, so he brought the computers to Best Buy for the Geek Squad to transfer the data and reinstall the software.\015\012\015\012Now we cannot get any sound on the new laptop. We tried everything we could think of: adjusting the mute, the volume controls, accessibility options. \302\240We cannot get any sound.\015\012\015\012The computer had sound before the data transfer. Both PC's use XP. How can we fix the problem? \302\240Any help would be greatly appreciated!!\015

Answers :

Go to Start, Control Panel, Sounds and Audio Devices. Mute should not be checked. Go to the Sounds tab, slect Critcal Stop in the lower window. The line below that should show a wave file and in the middle a dark arrow. Click on the arrow. Sound? If none go to the Audio tab. The Sound playback and recording devices should the same and the default device may or may not be the same. Click Volume. No mutes selected and all sliders to the top. If none of this works then the operatings system has missing drivers and needs to be reinstalled and/or repaired.
\015\012
\015\012Good Luck
Repair Help & Product Troubleshooting for Sony VGN-S460B: VGN-S460 Pentium M Processor 740 (1.73 GHz) 512MB RAM (1GB Max) 80GB HDD (5400rpm) 13.3"... (VGNS460BVGNS460PENTIUM) PC Notebook

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