Having problems with your Sony VAIO VGN-SZ780N5 Core 2 Duo T9300 2.5GHz/2GB/160GB/DVD+/-RW/abgn/BT/13.3"WXGA/VB PC Notebook ?

HELP! Vaio SZ780 iLink / Firewire not working

\015 My iLink port does nothing (no beep, etc) when I plug a working Firewire device into it. The devices I have tested are a powered backup LaCie drive as well as a powered DV camera - both of which load fine via Firewire on my desktop.I thought maybe the port was broken, so I bought a LaCie Firewire 400/800 PCMCIA card. The card itself loads fine (pops up showing as a working Firewire controller) and the drivers are fine. But again, when i plug either working Firewire device into the card, NOTHING happens (no beep etc).I have a warranty on this Vaio, and spent 3 excruciating hours going through everything you'd expect with them - unloading the FW controller driver, rebooting, deleting it in registry, rebooting, turning off my firewall, blah blah blah. I'd already done all of it, then they made me do it twice more (thru 3 levels of cust svc). Same behavior exists after all that. So, Sony will "allow" me to send them the computer ... but I can't afford to have them wipe the machine clear (and take 10 days to do it).It would seem to me that there is something wrong at the lowest possible software level with the FW on this machine (at the Vista Business level, perhaps?). If it was hardware, you would likely see an error or something in the Device Manager (Sony thought this as well). But nothing seems to be working to fix it.Any suggestions?? I'm even open to alternative ways to get Firewire onto the machine, but I'm worried that even buying like an expressport card with FW will still get back to the same core issue. I REALLY need Firewire 800 on this laptop for an in-the-field video project, and I'm so pissed that Sony is not helping (it was an expensive warranty, but with what they're proposing, is useless to me).ANY HELP WILL BE GREATLY APPRECIATED!\015

Answers :

Repair Help & Product Troubleshooting for Sony VAIO VGN-SZ780N5 Core 2 Duo T9300 2.5GHz/2GB/160GB/DVD+/-RW/abgn/BT/13.3"WXGA/VB PC Notebook

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