Having problems with your Sony VAIO VGN-FS640W Notebook ?

Vaio Notebook FS640W has no power even while plugged-in

\015 I was typing on my Vaio and all of a sudden it went dead. The adaptor still had a green light, but the notebook would not power up. No lights of any kind comes on.\015\012\015\012It is under warranty, but now Sony claims the part of the Notebook that connects to the power cord is bent or broken and thats the reason. That part is not covered under the warranty.\015\012\015\012Problem with that, the notebook hasn't been unplugged or moved from its location for over 2 months. How can this be the problem when nothing was wrong with it until a week ago? I explained this point and they claim this is the problem. Can someone please tell me if they had this problem and what solved it before I pay for them to fix something that they themselves broke?\015

Answers :

Thank you Tom. Not only did I call back but I also sent a complaint to the office of the Attorney General for consumer affairs. They sent Sony Corporate a letter and immediately, Sony contacted me and stated they will fix the laptop free of charge.\015\012I just wanted them to honor the warranty they advertised. Not give me excuses why they won't!
If the laptop just shut off and wont turn back on at all. Try disassembling the laptop and reset the battery on the motherboard.
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