Having problems with your Sony VAIO VGN-FJ270/B Notebook ?

Tried to install nortan on sony vaio laptop next day i tried to start laptop it shows the system menu but then image error pops up with a black screen. cannot use laptop i think i may have lost data. pleeeeaaaaase can somebody help.


Answers :

There might be a problem during the installation of norton. What you can try to do is to perform a system restore and bring back the computer to an earlier date before you install norton or befor you get the problem. Here are the steps on how to do it:

\012
    \012
  1. restart the computer
  2. \012
  3. press F8 key repeatedly when you see the VAIO logo until you get the screen that says Advanced boot option
  4. \012
  5. use the arrow keys on the keyboard to highlight safemode then press enter
  6. \012
  7. when it loads to safemode, go to start menu
  8. \012
  9. go to all programs
  10. \012
  11. click accessories
  12. \012
  13. click system tools the select system restore
  14. \012
  15. on the system restore window, click next
  16. \012
  17. in choose a different restore point, you will see list of dates or calendar where you can pick a date that you want to use in restoring back the computer settings.
  18. \012
  19. click on the next button again
  20. \012
  21. click finish
the computer will start restoring the settings back to the selected date which may take for a few mins(2mins to 10mins usually). system restore does not delete any personal files/documents. It only undo software applications, updates and settings.
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