Having problems with your Sony VAIO PCV-RX500 PC Desktop ?

EXPLORER WON'T RESPOND

\015 I HAVE A COMPUTER THAT WAS DONATED TO THE CHURCH. WE CANNOT GET EXPLORER TO RESPOND. WE KNOW THE MODEM IS WORKING. IT DOWNLOADED XP 3 SECURITY PACK. WHEN WE OPEN EXPLORER IT JUST SITS THERE. I HAVE THE RECOVERY CD'S BUT THEY WON'T RE FORMAT THE HARD DRIVE. I DON'T HAVE INSTRUCTIONS ON HOW TO USE THEM. IN THE PAST YOU JUST PUT THEM IN AND REBOOTED. CAN YOU HELP?\015

Answers :

Hello,

This probably a system error or it is infected with a potent antivirus. Or the system got error. By the way; what operating system you use? If the computer system is branded ex. dell, compag, ibm and etc. and you are using license OS then you can directly recover the operating system by booting the system using the CD/DVD rom drive. else if this not then maybe you can use this windows installation instruction.

http://support.microsoft.com/kb/316941

please tell me more if this solution not work to you. and need more details regarding the issue.

melnavz
Are you able to boot from the disk? Or is the computer going straight to windows start up?\015\012
\015\012If you're not able to see a message like this "press any key to boot from CD or DVD" fro some seconds. Go into the BIOS and change the boot order sequence. To go to to BIOS keep hitting delete/Esc key untill you see your BIOS main screen. Now, look for a tab or option >set "Startup" or something like it and make CD/DVD drive as the first boot device. now save and exit. reboot and continue with repairing/recovering Windows.\015\012
\015\012I hope it helps.
Repair Help & Product Troubleshooting for Sony VAIO PCV-RX500 PC Desktop

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