Having problems with your Sony PC Laptops ?

Cannot sync files to devices on my sony vaio. my computer cannot find the correct usb sync drivers?? computer will charge my Zune mp3 player and it used to show up in the program and i could sync music etc to it but now all of the sudden it just says to connect my device with the sync cable, even though it already is. it is visible in My Computer, but that doesn't help me much. its the same for any other mp3 player i plug in, and with Windows Media Player. Other USB functions work, such as my wi


Answers :

Go to the Control Panel-System-Hardware-Device Manager and see if the device is recognized in the list. If you see it in the list of devices click on it to see the staus of the driver. Windows will tell you if the device is working properly or not from here. If Windows says the device is not working properly you need to load the driver again. First remove the old driver and reinstall a new one. There may be an updated driver on the product site that works better. Lets say you are not getting anywhere. You should remove any associated software for the device as well as the driver. Then you need to manualy install a new driver. DO NOT let windows automaticaly install the driver!!! In the Control Panel chose Add Hardware- click on next- find your device in the list-update driver. You need to have the path to tell windows where to find the driver. You can also click on Browse to get the location of the driver. Now if this process does not work out the next thing to do is test the cable. Go back to the Devise Manager and leave it open while you plug in the cable. Does it recognize the device? Try plugging it in and removing it to see how Windows reacts to it. If there is no response from the cable being pluged in then you have a bad cable. Remember to use a USB2 port for the device to make it work up to speed. Good Luck! Phil
Repair Help & Product Troubleshooting for Sony PC Laptops

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Cannot sync files to devices on my sony vaio. my computer cannot find the correct usb sync drivers?? computer will charge my Zune mp3 player and it used to show up in the program and i could sync music etc to it but now all of the sudden it just says to connect my device with the sync cable, even though it already is. it is visible in My Computer, but that doesn't help me much. its the same for any other mp3 player i plug in, and with Windows Media Player. Other USB functions work, such as my wi


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