Having problems with your Sony PC Desktops ?

DVD Drive door will not always open. No obstructions. DVD Drive light flashes, but door will not open. Is ther some software conflict?

Answers :

The door drive motor may be frozen.
  1. Shut down the computer and unplug it.
  2. \015\012
  3. Open the computer casing to access the DVD drive from inside.
  4. \015\012
  5. Disconnect the cable on the DVD drive leaving only the power supply connected to it.
  6. \015\012
  7. Turn on the computer.
  8. \015\012
  9. Push the OPEN/CLOSE button on the DVD drive. If it does not open, the drive is broken or the door drive motor is defective. If it opens, push the button repeatedly to open and close the door repeatedly to release any frozen part.
  10. \015\012
  11. If the door does not stuck anymore, shut down the computer.
  12. \015\012
  13. Reconnect the cable and turn on the computer.
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