Having problems with your Samsung SyncMaster 940MW 19" LCD Monitor ?

Samsung SyncMaster 940MW screen problem

\015 Hi, I have a problem with my monitor, SyncMaster 940MW. It has been working for around a month 1/2, but now a problem has occurred. Every now and then my screen goes very black, I can make out faintly some of my programs I was running. To make it work again I have to switch my monitor off then on. It works for around 40secs and then it goes very dark again. If i leave the monitor off for a couple of hours it works again, but after an hour or so of it being on it goes very dark again. So any ideas?\015

Answers :

I am apt to believe this is a known problem. I chose to send mine back to the manufacturer, with the 3 year parts and labor warranty. Possibly they have the problem diagnosed and are only replacing those that call in the problem.
\015\012Either way, I found them accomodating and readily willing to replace or repair the unit.
\015\012So sad...consumer reports lists the Samsung 940BX not MW as one of their best buys. If you look at the manufacturing origin on the MW, it says Tiajuana, Mexico (my production date of 6-2006). Could be possible to have a run of defective parts. Who knows. Samsung would not like to ruin their excellent reputation with consumer reports...so if I were you...I would opt to have it replaced.
From what it sounds like Tom is that you have a heating problem. As soon as it warms up your monitor goes black. First I would Shut it down for a couple of hours. Unhook the power cord and let it completely cool down. Some monitors have a temperature breaker. When temp reaches a point higher than the set breaker it will shut off or power down. After I would say 2-3 hrs of cooling power it up and see what happens. If after a certian amount of time it does it again you have a over heat problem. If that happens again go to your favorite search engine and enter syncmaster 940mw support. Goto the manufactures web site and find your model. You may be able to find a solution to the over heat there. There is also a possibility there was a recall on that particular model for a overheat problem.
Repair Help & Product Troubleshooting for Samsung SyncMaster 940MW 19" LCD Monitor

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