Having problems with your Samsung SyncMaster 931B 19" LCD Monitor ?

My monitor screen is just a black screen and the power button light just blinks and it wont turn off or on with the power button


Answers :

Call them as these monitors have a 3-year warranty. No receipt? They will accept your word regarding your purchase. I have\015\012two that failed exactly the same way. I called 1-800-SAMSUNG and they\015\012gave me the choice of an exchange pair sent directly to my house\015\012(requiring a temporary credit card deposit) or by having the exchange\015\012pair sent to the UPS store where I would swap out my bad units. No\015\012receipt. They merely asked me when I purchased it so they could have\015\012it for their records. Manufacture dates such as your (March '06) and a\015\012purchase of September '06 are not far fetched at all. Got to give\015\012credit to Samsung for being so reasonable.
Repair Help & Product Troubleshooting for Samsung SyncMaster 931B 19" LCD Monitor

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