Having problems with your Samsung R610-64G Laptop ?

Hi, I have just bought an ex demo Samsung R610 from ebay with blu ray player. My blu ray drive does not seem to work. when i put any disk in there it spins for a while but keeps stopping. if i go to my computer then e drive the tray opens and it says please insert a disk. does anyone know why this is happening.


Answers :

Hi,
This could be bad drivers so we'll give it a shot.
Right click on computer and select manage from the list, a new window will pop up, from the list on the left hand side select device manager, a device list will populate.
Look down the list for CD/DVD roms and click on the + icon next to it open the tree, then right click on the CD/DVD rom and select uninstall, then restart the PC.
When the PC restarts let it detect the optical drive and install the drivers for it, when its done double click on computer and open it, right click on the CD/DVD drive and select properties from the list, click on the autoplay tab, at the top you will see music files, pictures etc, there you can set what you want the drive to do for what type of disk (movie, data,music) and which application to open them.
Once you have set the drive properties pop a disk in the drive and see what happens.

Please keep me informed as to your progress.

Good luck.
Might be a faulty drive or a dirty lens. you could try cleaning the lens with a q-tip I personally have cleaned a few lenses with water, alcohol would be recommended.

Heres a video on the cleaning, its for a "ps2" but basically its the same thing.


When your done dry the lens with the dry end of the q-tip.
Repair Help & Product Troubleshooting for Samsung R610-64G Laptop

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