Having problems with your Samsung Q310-34P Mobile Notebook ?

If windows vista has failed on a samsung laptop is it still possible to retrieve files from the hard drive, if so how is this done?

Answers :

Yes of course.
\015\012However the procedure is somewhat advanced and is better be done by an expert professional.
\015\012Also please note that if your laptop is under quarantee then trying the following steps can void your warranty.
\015\012However, you can try the following:
\015\012First of all you will need an external hard drive casing.
\015\012Turn your laptop upside down and unplug it from the power and remove the battery.
\015\012Then unscrew the screws where the harddrive is.
\015\012See this link for an image of where the harddrive might be and look like
\015\012After you unscrew the small screws remove the plastic cover and you will see the hard disk. Genthly remove it and place it in the external hard disk casing for 2.5" drives.
\015\012Then you can plug in the casing via usb cable in another computer and transfer your data.
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