Having problems with your Platinum Computer Utilities & Maintenance ?

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Repair Help & Product Troubleshooting for Platinum Computer Utilities & Maintenance

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Suggested Questions/Answers :

Toshiba Satell T2080 Webcam(''Chicony USB 2.0 camera'')not working


With most laptops, being proprietary, there is a lot of installed software that you don't need. One good thing to do is go to "Add / Remove Programs" in the control panel, and remove any Toshiba software you don't need.\015\012\015\012Whi ... Toshiba Satellite A305-S6863 Laptop

Windows cant check for updates


Wow, complicated. Let's start with the easiest things first, alright? First, the clock. Double-click the time, and manually change it to a.m. or p.m. (depending, of course, on when you're reading this :) To do this, you click on the AM or PM out ... Gateway GT5220 PC Desktop

Booting up my laptop is being stupid!! it wont boot up everytime i turn it on it goes to that "we apologize for the inconvience" window. i've tried all the safe modes, last good mode, and start windows normally and it still will not start it'll just go back to that screen. the reason i turned it off was because the wireless connection kept fading out even when i was within in 10 to 15ft of the server. please help me ASAP!!!! i miss my computer already!!!!


Hi,\015\012\015\012Normally this problem stems from changes/addition of the hardware or software and Windows was not properly configured.\015\012\015\012Since as you posted "tried...safe modes...last ...normally" then perhaps it is something else.\01 ... Compaq Presario Laptop

How do you replace an internal modem on Dell Dimension 5100 desktop? Can we replace it with an external modem? Do you have to remove the old internal modem before you can replace it with an external modem? Sorry for being stupid....


Yes you can replace it with an external modem or you can purchase a PCI card modem and install it. The old internal modem does not have to be removed, but if it helps you can uninstall the drivers for it. ... Dell Dimension 5100 (D51L1) PC Desktop

Toshiba Satell T2080 Webcam(''Chicony USB 2.0 camera'')not working


Well it's not a complete solution but this does work. It's just a bit of a pain. Go to Control Panel > Device Manager. Now you have one of two options either update the software this works from time to time. Alternatively, disable the camera. Rest ... Toshiba Satellite A135-S2386 Notebook

Hard Drive down load


Sorry but you cannot download everything from your old hard drive to your new one, but all the data and files can be downloaded to the new hard drive, if you still have the old operating system installation Cd you can just use that for your new hard ... PC Laptops

Switched from crt to lcd, no display!


You need to install the Display driver shipped or downloaded from net. ... Samsung SyncMaster 171 V 17" Flat Panel LCD Monitor

Need to bypass HDD password. my laptop has prompted me to enter a hard drive password, which i didnt set, so can u please assist? Thank you


As far as I know when u try and install new hard drive it will ask for the hdd pswrd ... so do check before u do anything stupid once I have messed up two of the hard dives new and old one too ...\015\012\015\012Default pswrd may be 0000 ... Samsung X05 Notebook

Dell Inspiron 630m HDD upgrade. BIOS does not allow!


After much searching on the web for many unhelpful answers, I finally discovered what the actual issue is, so then I was able to fix it. I will be posting this in as many places as possible so that future people having this issue won't have to strugg ... Dell Inspiron 630M Notebook

Samsung 540n TFT display comes for about 15 sec. with low breightness and then no display power remins on. This happens even when VGA cable is disconnected.


Gptajipcf, When very strange things start to happen with LCD DISPLAYS the first place a Technician will investigate would be the monitors "switch-mode-power-supply" and it's "inverter" supply that supplies 800-1200vac to light up the "cold-cathode-fl ... Samsung SyncMaster 540N 15" LCD Monitor

Stupid gateway computer!!


Start by doing a system restore. If the restore doesn't work, I'm afraid the software has glitched and you will have to remove and reinstall it, losing any files stored in the program. If the files are stored in "my documents" then you won't lose the ... PC Laptops

Aspire 3000 HELP PLEASE IM GOING INSANE!!


Inside the advanced payne for your wireless setup in windows try setting it for "infrastructure networks only" as follows, you should see an icon to the right of your screen thats looks like a little computer with an x or small waves to the right of ... Acer Aspire 3000 Notebook

Sound device there is no sound coming out of my Pc speaker same problem


This sounds stupid BUT we all look for an elecronic/technical solution! HOWEVER I found my fix (I too had this same problem & spent hours trying to fix it) in an old article on the net!!! Try adjusting the MANUAL VOLUME WHEEL located on the bot ... Toshiba Satellite A85-S107 Notebook

Connect to internet


The first thing to do is call your service provider. If you can get online, but not logged in, then they can reset your account and give you the username and password. If you can't even do that, then you should uninstall the provider software and rei ... Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop

I was insalling some software on my laptop and within a second the screen went off, before that i was having a slight white line division on my screen, eventually i restarted it but the power light stood for some time and went off. since then i have not used it again.


Sounds like a system board failure to me. The white line alone could just have been a damaged screen causing pixilation - a common fault that develops into multiple lines. But the symptoms you descibe of the power light coming on but nothing else hap ... Toshiba Satellite M65-S809 Notebook

ACER Aspire 6920 Touch Media console is frozen !!


I found this solution on another support blog, its works....i had the same problem but the answer is so freaking stupid. k\015\012tried installing all the software again and again but no cure. Then I\015\012read on a forum that i just nee ... Acer Aspire 6920 Notebook PC

Hp pavilion dv2000 notebook will not boot up


Hi, \015\012i m in Hong Kong. The stupid HP repair center charged US 90 just for inspection!!!!! They they said the whole motherboard had to be replaced, thts additional US 630 dollars, the thing is just 1.5 yr old. They also said i don get to ... PC Laptops

Monitor Fading My monitor will spontaneously begin to fade out and develop bright white lines running diagonally across the screen. For awhile, I could tap the side and it would return to normal, but now I have to really biff it to make it go back - and it doesn't stay for long. I don't want to hit it again, because I'd hate to break the stupid thing. Any ideas? It's giving me quite the massive headache.


Get a new one of hp no luck thear just by a bigger beter one thean kick the old one ... HP mx705 17" CRT Monitor

My laptop, toshiba satellite, suddenly shuts down. It is about 2 years old.


Hi Annes26's\015\012I’ve had the same problem since the very first moments I bought this weird "thing"; I sent it to fix under guarantee for twice; the problem persisted and ended up with no solution; Then they gave me ... Toshiba PC Desktops

Ref:hp pavilion f 1503 power supply


\015\012HP / COMPAQ \015\012PAVILION 1503 D5061-A F1044A F1044B F1503 1703 F1703 VF51 VF52 L1800 0950-3415 ADPC12416BB ADPC12350BB \015\012\015\012 ... HP Pavilion F1503 15" LCD Flat Panel Monitor

Repaire scratches on a lcd flat screen


The eraser method is even better than I first thought.I acquired my first scratch some weeks back, tried the eraser method, and was quite pleased with the results, as my scratch was approx. 80% less visible, a faint grey line visible only on ve ... Computer Monitors

Uninstall and reinstall windows vista


Go to control panel>backup and restore center then click restore file.. ... Toshiba Satellite A135-S4527 Notebook

Weird blink problem...


That's definitely a hardware (incompatiblity) problem. Download the most updated driver for the graphics card. Also see if there is a monitor driver for the monitor.I understand it worked seamlessly for the emachine but you should switch ... E-Machines eMachines Monitor E15T4

Frequent restarts My computer crashed a few days back and for some reason my system recovery funtion was not working (and still isnt) so I reloaded windows...this has caused nothing but problems. 1) i think the old, corrupted version of windows XP is still running because when I start up I have to select one of 2 different XP options so Id like to somehow get rid of the corrupted version 2) ever since this happened my computer will restart itself when it becomes too stressed. I thought this mig


1 problem. if you can, take the harddisk and format it complety.\015\012but if you have a rocvery system on it you may should consider if it's a good thing. \015\012please let me know and I will help you.\015\012\015\0122. may ... PC Desktops

I have Toshiba Equium laptop which is less than one yr old. For two months the Dvd Rom and usb sockets are not shown in laptop and i cant use those devices. System restore only goes back a few day and all other previous dates have disappeared. Hence cant use it. Can you help pl


Don't use system restore. Use the disk that came with it if you have it. Sounds like a virus or spyware.Hit f8 or f5 when it starts to see if you can get an install screen if you do not have a disk. You can try this below.\015\01 ... Toshiba PC Desktops
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