Having problems with your Panda Internet Security 2009 - 3 User for PC ?

I have been trying for days to cancel my Panda Internet Security services. They are absolutely UNforthcoming about how to cancel an automatic renewal. There is not a single link on their entire website that takes you to cancellation. When you click on "make changes" in the renewal notice email, you are simply taken to a place to change your credit card information. No one answers the phone. When I click on links to send customer service an email, I am instructed to set up a mail account. This is


Answers :

Oh so bad. i don't think this option is possible to you. but, as you have said, you cannot contact them, so you need to do something from your end to stop the auto-renewal of your subscription.\015\012
\015\0121. try to go to the page that you said where you can change your credit card information. change the info if it is possible, so that your card will not be charged for renewal. change tha card number, the 3-digit code, your name, whatever just to deny the automatic renewal. when they can't charge the card you entered, then your renewal is denied, and you can buy another antivirus product. I don't know if this is possible in your case. just a suggestion\015\012
\015\0122. call your Credit Card Bank issuer and asked them to deny the auto-charging done by the software-vendor. In my own case, with HSBC, they are very very very cooperative. they put my account on "monitor" and they called me right away when the alleged "floating" auto-charge was the one i wanted to cancel. they told me about the name of the company making the charge and when I confirmed that it was the non-responsive phone company, they blocked it and I was out of perpetual trouble.
I had the same problem. Follow the e-mail's instructions to the page which asks you to update your credit card information (after you've logged in). Here on the bottom left hand corner of the window there is an 'auto-billing option' with 'yes or no'. I clicked 'no' and received an e-mail five minutes later telling me that my auto-renewal had been deactivated. I also changed my billing information as well just in case they wanted to try anything again.


Hope this will help future persons with the problem!


K Schinke
Repair Help & Product Troubleshooting for Panda Internet Security 2009 - 3 User for PC

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I have been trying for days to cancel my Panda Internet Security services. They are absolutely UNforthcoming about how to cancel an automatic renewal. There is not a single link on their entire website that takes you to cancellation. When you click on "make changes" in the renewal notice email, you are simply taken to a place to change your credit card information. No one answers the phone. When I click on links to send customer service an email, I am instructed to set up a mail account. This is


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