Having problems with your Packard Bell iMedia 6826 (P481000502) PC Desktop ?

My dvd on my PC has stopped working.I have run a check with one of the on-line scanners, it tells me my drivers are out of date and can be fixed for $30.Why would my driver suddenly be out of date and can I trust this site to fix my problem....thanks


Answers :

Please try these steps it should help you:

If you have windows xp try these steps :

1. Click Start, and then click Control Panel.
2. Click System and Maintenance, and then click System,
3. On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
5. When you are prompted to confirm that you want to remove the device, click OK.
6. Restart the computer.

After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.

If this doesnot works try these steps:
1. Click on start go to run and type regedit and press enter or click ok.
2. You will get the registry editor on the screen. Then follow this path : HKEY_LOCAL_MACHINE \\ SYSTEM \\ CurrentControlSet \\ Control \\ Class \\ {4D36E965-E325-11CE-BFC1-08002BE10318}
3.When you click on this on the right side if you see upper and lower filters select them one by one and delete them.
4. restart the computer.

If you have vista :
\015\012Windows Vista\015\012\015\012 loadTOCNode(3, 'moreinformation');\015\012 \015\012
    \015\012
  1. Click Start\015\012\015\012Collapse this imageExpand\015\012 this imagevistastartbutton.jpg, and then click Control Panel.
  2. \015\012
  3. Click System and Maintenance, click System, and then click Device\015\012 Manager.

    Note If Control Panel is in Classic \015\012View, double-click System, and then \015\012click Device Manager.

    \015\012\015\012Collapse\015\012 this imageExpand this imagesecurityshield.jpgIf you are prompted for an administrator password or \015\012for a confirmation, type the password, or click Allow.
  4. \015\012
  5. In\015\012 Device Manager, expand DVD/CD-ROM drives,\015\012 right-click the CD and DVD devices, and then click Uninstall.
  6. \015\012
  7. When you are prompted to \015\012confirm that you want to remove the device, click OK.
  8. \015\012
  9. Restart\015\012 the computer.
After the computer restarts, the drivers will be\015\012 automatically installed.

after this check if it works if no then try these steps :
If this doesnot works try these steps:
\015\0121. Click on start go to run and type regedit and press enter or click \015\012ok.
\015\0122. You will get the registry editor on the screen. Then follow this path\015\012 : HKEY_LOCAL_MACHINE \\ SYSTEM \\ CurrentControlSet \\ Control \\ Class \\ \015\012{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\0123.When you click on this on the right side if you see upper and lower \015\012filters select them one by one and delete them.
\015\0124. restart the computer.
\015\012
this will resolve your problem if it doesnot please reply back.
It's difficult to diagnose without knowing exactly what messages you are getting. However, I would definitely not purchase anything from a website that you've been directed to - that is almost certainly a scam.
\015\012
\015\012It sounds like you have a virus, 'ransomeware' as it is sometimes called.
\015\012
\015\012Do you have virus scan software? If not you you should get some and do a scan. This link takes you to the AVG site where you can download free anti virus software - look for the free edition.
\015\012
\015\012http://free.avg.com/gb-en/homepage
\015\012
\015\012Please post a comment here if you want further help.
\015\012
Repair Help & Product Troubleshooting for Packard Bell iMedia 6826 (P481000502) PC Desktop

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