Having problems with your Navarre PC Tools Spyware Doctor W/ Antivirus 2009 V6.0 ?

I installed Spyware Doctor and my computer froze in the booting sequence. I was forced to restage my computer in order to resolve the problem


Answers :

Hi !!

To fixing malware issues & spywares threat. This is the best steps one could follow:

Hi There !!

Thank you for choosing fixya.com

You may experience any one or more of the following symptoms:
-When you start your computer, or when your computer has been idle formany minutes, your - Internet browser opens to display Web siteadvertisements.
- When you use your browser to view Web sites, other instances of your browser open to display Web site advertisements.
- Your Web browser's home page unexpectedly changes.
- Web pages are unexpectedly added to your Favorites folder.
- New toolbars are unexpectedly added to your Web browser.
- You cannot start a program.
- When you click a link in a program, the link does not work.
- Your Web browser suddenly closes or stops responding.
- It takes a much longer time to start or to resume your computer.
- Components of Windows or other programs no longer work.

See:
http://support.microsoft.com/kb/827315/en-us
"Unexplained computer behavior may be caused by deceptive software".

1.
Run the Microsoft Windows Malicious Software Removal Tool

2. Download ATF Cleaner by Microsoft MVP Atribune from http://www.atribune.org/
- Double-click ATF-Cleaner.exe to run the program.
- Click Select All found at the bottom of the list.
- Click the Empty Selected button.
- Click Exit on the Main menu to close the program.
- Shutdown/restart the computer.

3. Next, download Malwarebytes' Anti-Malware to your desktop.
[Malwarebytes' Anti-Malware was created by a Microsoft MVP and is free for personal use].
- Double-click mbam-setup.exe and follow the prompts to install the program.
-At the end, be sure a checkmark is placed next to Update Malwarebytes'Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform full scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.

4. Download, install, update and run: SUPERAntispyware (freeware)
- How do I download and install SUPERAntiSpyware?
- Customer Service and Product Support (FAQs)

5. If still no joy see and follow carefully:
"Checking for/Help with Spyware, Malware and Hijackware"



In the event you need further assistance with malware removal, I suggest you follow the instructions at one of the ASAP Member sites that provides malware removal assistance.

All these tools & software are available free for personnel use.

Hope this would help !


Regard's
Anurag Shukla


\011\011
Repair Help & Product Troubleshooting for Navarre PC Tools Spyware Doctor W/ Antivirus 2009 V6.0

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