Having problems with your Microsoft HannsG HU171D 17" LCD Monitor ?

Images appear smudged & random blurry lines

\015 Over the past week my monitor has developed a horizontal expansion of the image on the screen. anything that the monitor shows is drawn out a little bit. there are also transparent blurry vertical lines that you can see until they are over text or detailed image. the overall picture seems to have gotten lighter as well and i can't seem to change the contrast or brightness.\015

Answers :

If you had not said you cannot change the contrast or brightness there would have been two most likely possibilities....either the monitor or the video card (even if built into the motherboard). Since you did and I assume you have unplugged both the power and data cable and replugged them in with the same result you have a bad monitor in all probability. The simplest way to verify this is to try it on another machine. If bad, which I strongly suspect it is, you have three choices.....if under warranty do the obvious, if not and it is less than 4 years old and you only use it for 3-4 hours per day it's probably worth the service charge if you can find a TV repair shop with reasonable diagnostic rates to take a peek inside. I had a capacitor blow on a 21 inch crt (not lcd) and for the price of a capacitor...cheap....and $30 I have been using the monitor for the last 5 years. But, be forewarned, your problem is with a non-obvious component, very probably a controller chip...and that could be a $100 bill or more depending on where you live. The last choice is treat yourself.....I have a 20 inch LCD wide screen and actually regret not getting the 22 inch. If the latter is your choice pricewatch.com can give you some options. That is not a plug for the site by the way....they sell nothing but they do rank by price suppliers for a zillion items and non of the price search engines (for computer parts) can beat the prices there. Hope this helps.....
Repair Help & Product Troubleshooting for Microsoft HannsG HU171D 17" LCD Monitor

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