Having problems with your Lenovo IdeaPad Y430-5243U Notebook ?

New Lenovo Y430 keyboard and touchpad does not work

\015 This Y430 is a replacement Lenovo from a first unit which had a DVD eject problem (disc gets stuck). When I brought second unit home (after an OK checkup at the store), I discover the touch pad and the keys are not working. Windows Vista Premium boots up properly but I am not able to do anything else. I have to use the power button to force shut down the computer. Then, it opens with the page ''Windows not shut down properly'' and to select if I want a normal, safe mode etc. Since the keyboard does not work (using the up/down keys), I cannot make any selection but allow the time to automatically open to Win Vista. I tried pressing the One-Touch button, but since it is also Win-based, I cannot make any selection using my mouse/keyboard. Help! This is a 2nd Lenovo Y430 new unit and it seems DISAPPOINTINGLY defective again. Would there have been any button/switch which was turned off. I know I did nothing unusual with the unit but simply to turn it ON and keyboard/touch pad didn't work anymore. Thanks.\015

Answers :

Finally, I decided and insisted on being given a replacement for another defective Y430 unit. I am just so glad that the problematic 2 units were discovered before the 7-days allowance for return/replacement of defective units. I now have this third unit of Lenovo to replace the first two defective ones. I do hope this works well and will not make me do a fourth trip to the seller for any returns/ replacements/complaints again. :)
I bought two y430s. I've had both y430's go bad, one at 8 months, one at 16 months. Both were motherboards. 1st on warrantied, second was not. $600 pieces of garbage.
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