Having problems with your Lenovo 3000 Y410 Notebook ?


\015 When i insert any disc then my laptop's CD/VD DRIVER IS NOT READING IT.\015

Answers :

Is your DVD/CD Drive appear in My Computer? Can you see it listed? If not, try these:
\015\012You may be required to go into the registry to fix this issue, so if you are not too comfortable going into the registry, you might want to get help (but I have written the instructions you can follow)

Check the Device Manager.

Start > Control Panel > Double Click the System icon > Click the Hardware Tab at the top of the box that opens > Click the Device Manager Button.

Click the [+] sign beside the category DVD/CD-ROM Drives

After clicking the [+] sign and the DVD/CD-ROMS Devices category opens up, is there a DVD Drive listed? If there is, when you right-click the DVD Drive and choose properties, does it give any error code, like Error code 39 in the grey box that appears when you choose properties?

Normally the DVD drives use the default Windows drivers. Try right clicking the DVD Drive under the DVD/CD-ROM Drives category in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error or the Drives do not show up in My Computer ("poste de travail"), it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs [+] next to the following folders

  • SYSTEM \015\012
  • CurrentControlSet \015\012
  • Control \015\012
  • Class \015\012
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand side panel:

  • UpperFilters \015\012
  • LowerFilters \015\012
  • UpperFilters.bak \015\012
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

This should fix the problem, let me know if it worked for you
First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check\012 the DVD that you are trying to use to and ensure that it is free of \012dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Lenovo website & install it.

Also check on Lenovo website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
\012I hope issue has been resolved.

If the same problem is still occurring, get the reliable technical assistance for Lenovo at http://www.vtechsquad.com/lenovo-support/

Repair Help & Product Troubleshooting for Lenovo 3000 Y410 Notebook

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