Having problems with your Kinyo PS-205 Computer Speakers ?

Supposedly a sound card was put into our system. We have taken the CPU back to where we purchased it, and were told that the sound works. We have yet to hear out of these speakers. We have an HP Media Center PC 864n. Any assistance would be greatly appreciated.

Answers :

\015\012 I suggest looking aroud here, this will give instructions as to how and where(specifically) to plug in the speakers. Also if you can not get it working make them let you hear it play sound and show you what they did when you bring it back again. I am a tech in CT and I show everyone everything they want to see, that way they can learn a little.
\015\012You may also want to look in control panel under audio devices and see if the correct device is set to default. FIRST write down the setting it is at now so you can put it back if you cant get it working. Then just try all the different devices, when you here a "BING" you have it!!
\015\012But if you bought it in full working order from a store, they should show you that it works or take it back.
\015\012If you have already brought it in once and it is a small store, you may be able to get them to come out and look at it. If you bought it at a large place like Best Buy, call them up and pester them for a while and you will very likely get a free Geek Squad call out of them.
\015\012Remember you purchased a product and not a job, it should perform like new if you bought it new.
\015\012Hope this helps!!
\015\012 Jim
\015\012I have had several of my own companies and I've worked for others and the one thing I always stress is to show the customer that an item or repair is satisfactorily completed. I can never understand how the big box stores can get away with not doing this. The store you took it to should have connected their speakers or yours and shown you that it works correctly. If you are in fact connecting your speakers correctly (the little pale green plug from the speakers goes to the pale green jack on the computer) then it's their responsibility to make it right and prove it. Good Luck
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Supposedly a sound card was put into our system. We have taken the CPU back to where we purchased it, and were told that the sound works. We have yet to hear out of these speakers. We have an HP Media Center PC 864n. Any assistance would be greatly appreciated.

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