Having problems with your Insignia D300a PC Desktop ?

Dell Dimension E520 no longer sees CD/DVD RW drive. Does not show up under "My Computer" but does show up with yellow exclamation in Device Manager. Drive is mechanically OK.


Answers :

My cd/dvd was doing the same thing. I bought an external cd/dvd drive hoping that it would help - still didn't work.
\015\012additionally, my usb ports were not working properly.
\015\012i took it to a computer tech who found that a virus had corrupted my o/s (vista). he removed all the files, and reinstalled the o/s & now it works like a dream.
\015\012i have mcafee installed on the computer, but because the virus infected the o/s, the virus scan did not pick it up.
\015\012have an expert run a test of your o/s & see if it helps.
Try doing the steps outlined in this article:

http://support.microsoft.com/kb/314060
Repair Help & Product Troubleshooting for Insignia D300a PC Desktop

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