Having problems with your Ingenico 6550 TERMINAL OPOS POWER SUPPLY NO KEYS [6550us0198] PC Desktop ?

Hardware attack Some of our Ingenico 6550 keep coming up Hardware Attack. Re-injecting them does not do the trick but now we were recently told this means there is something possibly loose in the machines itself. Has anyone had any experience with this issue?


Answers :

Having similiar issues with the i6780. We are experiencing high percentage of hardware attacks/loss of encryption. Talked with ingenico support, they made reference to a known board issue, but i have not been able to get any details.
I don't but Ingenico does have a daughterboard that they can install that is supposed to relieve this issue. I am working with a customer who is also having this issue and we learned last week that Ingenico does have a hardware solution. I am supposed to receive some in the lab this week.
Repair Help & Product Troubleshooting for Ingenico 6550 TERMINAL OPOS POWER SUPPLY NO KEYS [6550us0198] PC Desktop

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