Having problems with your IBM ThinkPad A31 Notebook ?

Warning screen comes up and warns my files will be dumped and to uninstall newly installed .. BUT nothing has been installed? I believe this is related to video card it appeared immediately after playing a video attachment in an email and has happened before in same situation (immediately after viewing a video but shut down in middle of video clip.) I suspect I need updated drivers but don't know what! This is a ThinkPad XP Pro A 31 series (Type 2652) Please help! Mary


Answers :

Ok, you're description is a bit fuzzy, but it sounds like a Warning Box pops up and warns that _______ files will be dumped ________ and to uninstall newly installed ________ (software/hardware).

At first thought, it sounds more like a virus or malware than a real warning. What exactly does it say in the Warning and are you SURE that the email you opened and played a video from was sent by a friend AND the friend actually says they meant to send it to you? Malware could easily send itself to you inside an email with a video in it from a friends email account.

Also, updating drivers probably isn't the issue if it happens when you are not watching that video.

Update and run your antivirus program and maybe post some more specifics. Thanks
Repair Help & Product Troubleshooting for IBM ThinkPad A31 Notebook

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