Having problems with your HP TouchSmart IQ770 PC Desktop ?

Neither CDs nor DVDs will insert into the player to be read

\015 Placing a CD or DVD into the slot does not activate the retracting mechanism to pull the disc completely into the player. With the disc 2/3rds inserted, it feels like the disc hits an obstruction preventing further entry. I can hear the internal mechanism cycling when I press the eject button but the obstruction is still there. Sometimes when I wiggle the disc just so while pressing lightly, it will slide in and be read by the computer. The ejection mechanism ejects the disc without a problem. I have not had any read/write issues with the player once the disc is accepted into the computer.\015

Answers :

It sounds like there is aother disc stuck in the CD player. while unplugged from electrical source, open up the cover and see if there is anything in it's way. You might think there is nothing inside, but perhaps someone was there before you!
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Repair Help & Product Troubleshooting for HP TouchSmart IQ770 PC Desktop

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