Having problems with your HP SR5710F PC Desktop ?

Compaq Presario SR5710F started to freeze up and wont boot up

\015 It got to the point where nothing would work or even move, so I decidedto shut it off and this was where my problems began; To give a morespecific overview on what happened, my apartment complex hadexperienced a power outage in the morning that affected everyone and mycomputer was on when it happened. Once the power was back on, I turnedit on and nothing seemed wrong. A few hours passed and that was when Iexperienced problems on the web with the computer slowing to a stop. Iturned it off because I couldn't restart manually and when the screenafter the COMPAQ logo was up, it would read: DISK BOOT ERROR, INSERTSYSTEM DISK AND PRESS ENTER. I'm sure that this wasn't a virus becausethere was no previous problems that hinted that and I never received asystems disk in the package it arrived in. Whenever I leave it on as itboots up, I hear strange noises coming from within the PC. I have readadvice from other PC boards that told me it was probably a problem witha hard drive connection, but I fear that if I open this PC I would domore harm than good. At this point I am out of ideas and was wonderingif it would be advisable to take it to a Office Depot service shop toget it checked up or if there were any other alternatives to thisproblem.And the F11 System recovery doesn't work, if that's any help to any of you who can help me. This is runs on Windows Vista.\015

Answers :

Please see this article in general, and this in particular for HP support steps to take to work through this problem. You will be able to press F10 to check the bios setup and make sure the hard drive is still detected.
\015\012If so, you may be able to use ths system recovery options from F8 to repair your computer. You may be able to use system restore, in fact to restore to a date prior to the power failure.
\015\012However, if the sounds you have heard are from the hard drive, that is not a good sign. If you can, run chkdsk :c /f/r from the recovery console to check the drive for corruption. There are instructions to do so here and here.
\015\012If you find you need recovery discs, they can be ordered from here.
\015\012Finally, here is the home support page for your model, which will help you to answer other questions and access resources if you choose to explore this issue on your own.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
The boot disk error message means there is a problem with the Windows installation files on your pc.
\015\012In simple terms, when you turn on your pc, it doesn't know how to load the Windows Vista operation because a file has been corrupted or the hard drive has a failure.
\015\012You stated you afraid you may do more harm than good if you were to open it yourself so your best option is to take to a repair shop to have it fixed.
\015\012If you think this information is helpful to you, please take a few minutes to rate this reply.
Repair Help & Product Troubleshooting for HP SR5710F PC Desktop

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