Having problems with your HP PC Laptops ?

Fax can't find com port

\015 I have Vista and a modem which says it is working. When I plug the phone line into the computer, the fax program says it can't find an open port\015

Answers :

There r leading two reasons behind port jam/block:
1) any type of firewall..
2) trojan/virus..

plz do the following:
disable/uninstall any firewall installed..
open start menu->run->type services.msc->disable the service 'Windows Firewall'..
see if ur antivirus (esp if u hv antivirus with internet security/firewall) is limiting so..

if u don't hv antivirus installed..hv a licensed and UPDATED antivirus installed (i preferavg/kaspersky, , without updation a full version antivirus is useless)..
download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..
download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removealltheunnecessary startup items from here..(if u can't find what to remove,post me/us in ur comment with all the items listed in each n every tabsherein)..
remove all unnecessary software from add/remove programs..
download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

if itz still denying..mind for a fresh os installation..

check ur modem n ph wiring..

always better to seek professional advice of ur system admin/vendor....
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