Having problems with your HP PC Laptops ?

I am working on my friends compaq presario v5000 laptop. i installed xp on it. windows starts up, and after about 20 seconds the screen goes blue, not the dark blue screen with the white writing, a different blue screen. sometimes it has vertical stripes, sometimes it doesnt. it doesnt do this in safe mode. it will stay working in safe mode. the hard drive is good, did the tests. i kinda think the video card is bad. i think its overheating. has anybody else had this problem and found a solution?


Answers :

Hi,
It sounds more like bad display drivers.
Boot into safe mode and uninstall the display drivers, you can do this by right clicking on My Computer and select manage from the list, then select device manager and uninstall the display drivers.
Restart the PC and boot up in normal mode, go here to HP support and download the correct display driver and install it, it should be either Intel or ATI Radeon.





http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=uk&lang=en&product=499847#





Good luck.
Hi
\015\012
\015\012It might be the user profile currupted
\015\012try createing a new user and login in user and check it
\015\012
\015\012to Create a New user
\015\012
\015\012goto safemode - login as admin
\015\012goto control panal - user accounts
\015\012create new user
\015\012
\015\012restart the system and check for the working in new user
Repair Help & Product Troubleshooting for HP PC Laptops

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