Having problems with your HP PC Laptops ?

I purchased an HP G-60-7913 last Dec 2008. After

\015 I purchased an HP G-60-7913 last Dec 2008. After hard shut down and re-boot it displays the windows vista logo .... goes to log on ..... after password is entered the computer freezes. The desktop does not come up ???? What can I do ??\015

Answers :

Ok, a myriad of things could have caused this, one and most common is a virus. I am sure there are things on your computer that you want to save. Since you have posted this forum, I must assume you have another computer; this will come in very handy.
\015\012
\015\0121. Download Knoppix
\015\012a. KNOPPIX is a bootable Live system on CD or DVD, consisting of a representative collection of GNU/Linux software, automatic hardware detection, and support for many graphics cards, sound cards, SCSI and USB devices and other peripherals. KNOPPIX can be used as a productive Linux system for the desktop, educational CD, rescue system, or adapted and used as a platform for commercial software product demos. It is not necessary to install anything on a hard disk. Due to on-the-fly decompression, the CD can have up to 2 GB of executable software installed on it (over 8GB on the DVD "Maxi" edition).
\015\012b. http://www.knopper.net/knoppix-mirrors/download.php?lang=en&link=ftp://mirror.netcologne.de/knoppix
\015\012 i. Click on agree
\015\012 ii. Click on knoppix cd
\015\012 iii. Then click on KNOPPIX_V5.1.1CD-2007-01-04-DE.iso
\015\012 iv. Save
\015\0122. http://pcsupport.about.com/od/toolsofthetrade/ss/writeisofecddvd.htm <-- is a step by step instruction on how to burn an ISO file.
\015\0123. NOW – that you have this CD, start the problem computer up with the CD.
\015\012What this does is boot up to the CD as an linux operating system, allowing you to copy all your files to a flash drive or another hard drive.
\015\012
\015\012Then reload your windows operating system.
Ot may be a Faulty RAM problem try changing it but if it doesnt work then

i think u have got Conficker Work in ur system

the only thing is reset ur system to factory default state and all will be well and then always keep ur system updated with Antivirus product and Windows updates

for HP system all data will be lost pls proceed like this

Compaq/HP: When you first turn on the laptop and see the Compaq/HP logo screen, press the F11 key (you need to do this before the Compaq/HP logo disappears).

pls rate me well


Repair Help & Product Troubleshooting for HP PC Laptops

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