Having problems with your HP PC Laptops ?
No IP Address
\015 We are using software called Brainware Columbus to do Remote OS Deployment, Software Deployment & Remote Support. We have had LANDesk installed on all our computers, and since we uninstalled LANDesk and installed McAfee 8.7i Enterprise, we have had some difficulties with some computers where they show they are connected to our Wired Lan, but their IP settings have dissappeared, the settings are blank. When you click on the repair option for the network, it gives an error straight away, and we have also tried Uninstalled & Reinstalling the NIC, that also doesnt solve the problem. Please help\015
Please check under network connections if there is a "Network Bridge", if there is then simple delete it. If there is none, go to local area network>properties>uncheck TCP/IP then hit OK or close. Restart machine. After restart, go to local area network>properties>check TCP/IP then hit OK or close. Restart machine. This should fix the problem.
Repair Help & Product Troubleshooting for HP PC Laptops
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