Having problems with your HP PC Laptops ?

When I turn my computer on, I get a runtime error.

\015 The error says ''Microsoft Visual C++ Runtime Library. Runtime error. Program:...Hewlett-PackardTouchsmartMediaKernel/CLMLCLMLSvc.exe'' and that the application was asked to terminate in an unusual way. I've only had this computer for about two weeks. Since the error popped up, it won't let me view videos on youtube, certain things on facebook won't load, my microsoft live toolbar won't scan pages for viruses, and my e-mails won't open.\015

Answers :

Clean Boot with Only MoSearch\015\012\015\012 loadTOCNode(2, 'resolution');\015\012 The Mosearch.exe (Microsoft Office Search Service) and Mosdmn.exe\015\012\011\011 (Microsoft Office 10 Search Filter Daemon) Startup items may be conflicting\015\012\011\011 with some other program (or programs) running in the background. Therefore,\015\012\011\011 clean boot your computer with only MoSearch selected on the Startup menu to determine whether this program is the source of the\015\012\011\011 conflict. To do this, follow these steps: \015\012\011\011 \015\012
    \015\012
  1. Click Start, and then click Run.
  2. \015\012
  3. In the Open box, type msconfig.exe, and then click OK.
  4. \015\012
  5. On the General tab, click Selective startup.
  6. \015\012
  7. On the Startup tab, click to clear all check boxes except for MoSearch.

    NOTE: In Microsoft Windows Millennium Edition (Me), leave the *StateMgr check box selected as well.
  8. \015\012
  9. Click OK, and then click Yes when you are prompted to restart the computer.
  10. \015\012
  11. If the error message can be reproduced, repeat the\015\012\011\011\011\011preceding steps. In step 3, also click to clear the Process System.ini\015\012\011\011\011\011file and Process Win.ini file check boxes.
If the error message cannot be reproduced, this indicates that\015\012\011\011 MoSearch is conflicting with some other program or programs running in the\015\012\011\011 background. Follow these steps to locate the conflicting program: \015\012\011\011 \015\012
    \015\012
  1. Click Start, and then click Run.
  2. \015\012
  3. In the Open box, type msconfig.exe, and then click OK.
  4. \015\012
  5. On the Startup tab, click to select one of the check boxes.
  6. \015\012
  7. Click OK, and then click Yes when you are prompted to restart the computer.
  8. \015\012
  9. If the preceding steps reproduce the error message, the\015\012\011\011\011\011last item added to the Startup menu is causing the conflict. If the error message is not\015\012\011\011\011\011reproduced, repeat these steps until all Startup menu check boxes are selected.
  10. \015\012
  11. If all the Startup menu check boxes are selected and the error message is still not\015\012\011\011\011\011reproduced, start Msconfig again, and then click to select the Process\015\012\011\011\011\011System.ini file and Process Win.ini file check\015\012\011\011\011\011boxes.
If this doesn't fix it, let me know and I'll post another, more advanced repair.

Good luck, and please let me know how you do.

~ Spoem
Repair Help & Product Troubleshooting for HP PC Laptops

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