Having problems with your HP PC Desktops ?

Hp invent p dvd940i does not see dvd disk - HP PC Desktops


Answers :

1. check your system meets the requirements for your device:
\015\012• Minimum system requirements: 800 MHz Intel® Pentium® III
\015\012processor or equivalent, 1.6 GHz Intel® Pentium® IV processor or
\015\012equivalent recommended (Actual drive performance depends on PC
\015\012configuration)
\015\012• 128 MB RAM (256 MB RAM recommended for video editing)
\015\012• 1024 x 768 video resolution with a minimum of 16-bit color required
\015\012for DVD authoring and editing
\015\012• Video capture: IEEE 1394 interface or analog video capture device
\015\012required
\015\012• Minimum hard disk space requirements: 1 GB free for included
\015\012software installation, 10 GB free for DVD video disc creation (18 GB
\015\012free for double layer). Internet connectivity recommended for software
\015\012updates
\015\012• Operating system compatibility: Microsoft Windows XP/2000
\015\012Professional SP4, Windows XP Professional x64 edition, and
\015\012Windows Server 2003
\015\0122. Have you install the sowftware that came with your device?
\015\0123. is your system recognizing the hard drive (go to start>run>type devmgmt.msc and press enter> and look under cd/dvd rom drives... is your device listed? is it showing with a ? unknown device or a ! next to it's name?
\015\012a. if the device is not listed chances are you didn't set up the jumper correcly when installing the device or the device may not be powered or there's an issue with the data cable connectd to the device and the motherboard, check your physical setup.
\015\0124. check the removable media is in fact compatible with your drive: this is the compatibility list
\015\012• Device write media compatibility: CD-R, CD-RW, DVD+R, DVD+R DL,
\015\012DVD+RW, DVD-R, DVD-R DL, DVD-RW, LightScribe CD-R,
\015\012LightScribe DVD+R, LightScribe DVD-R, 4.7 GB single-sided/9.4 GB
\015\012double-sided DVD-RAM (2.6 GB single-sided/5.2 GB double-sided
\015\012media not supported)
\015\012• Device read media compatibility: DVD-ROM, DVD+R, DVD+R DL,
\015\012DVD+RW, DVD-R, DVD-R DL, DVD-RW, DVD-Video, 4.7 GB
\015\012single-sided/9.4 GB double-sided DVD-RAM (2.6 GB
\015\012single-sided/5.2 GB double-sided media not supported), CD-R,
\015\012CD-RW, CD-DA, CD Extra, CD-ROM (Mode 1 - Yellow Book),
\015\012CD-ROM/XA & CD-I Ready (Mode 2/Form 2 – Green Book),
\015\012Photo-CD (single and multi-session), VCD, CD-Text
\015\012
\015\012data taken from http://h20426.www2.hp.com/product/opticaldevices/sg/en/pdf/dvd940i_dataSheet.pdf
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Hp invent p dvd940i does not see dvd disk - HP PC Desktops


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