Having problems with your HP PC Desktops ?

Dvd740 not reading DVD+R disk

\015 I have a dvd740 (no letter following ie: dvd740b and so on) lightscribe, compact disk writer, RW, and so on. It at one point wrote files just fine onto it. But now I am trying to burn files to it but no luck, the computer won't even register that there is a disk in the drive. I am trying to use a DVD+R 4.7GB RW disk from staples. I was thinking I might need a driver but i don't know where to look.\015

Answers :

It sounds like the drive has failed but before you rip it out and trash it you should check that it is listed in your hardware via control panel , system. If it shows up as fine then try burn somthin simple like a regular CD not dvd. if that works the problem may be with your burning software.
\015\012
\015\012if its not listed in hardware or has an exclamation mark by it the its time to open the computer case and check the connections to the drive. remove each connection one at a time and re-connect before moving onto the next one. switch the computer back on and see if it finds new hardware or shows up fine in your hardware list. If not then it is probably pooched.
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