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Installed hp dvd 1410i windows can not load device driver code 39 Published methods to fix do not work


Answers :

    \015\012
  1. Click Start\015\012\015\012Collapse this imageExpand this imagevistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

    \015\012\015\012Collapse this imageExpand this imagesecurityshield.jpg If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. \015\012
  3. Locate, and then click the following registry subkey:\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution\015\012There can be many instances of the registry subkey that is mentioned in\015\012step 2. You must make sure that you are in the appropriate registry\015\012subkey before modifying the UpperFilters and the LowerFilters values.\015\012To verify that you are in the appropriate registry subkey, make sure\015\012that the Default data value is DVD/CD-ROM and the Class data value is\015\012CDROM.
  4. \015\012
  5. In the right pane, right-click UpperFilters, and then click Delete.
  6. \015\012
  7. Click Yes to confirm the removal of the UpperFilters registry entry.
  8. \015\012
  9. In the right pane, right-click LowerFilters, and then click Delete.
  10. \015\012
  11. Click Yes to confirm the removal of the LowerFilters registry entry.
  12. \015\012
  13. Exit Registry Editor, and then restart the computer.  
Hi
\015\012
\015\012Error code 39 indicates corrupt or missing driver. Try uninstalling the device and the driver and reading new hardware. Then try updating the driver. You can also try running the HP install CD (copy it to a flash card and run it from a flash card reader since you can't run it on the DVD drive). If still it does not work then you can do a repair install of Windows. Also try to use an external DVD writer through the USB port.
\015\012If still you get the same error then try manually copying the drivers listed in driver details for the device. Unfortunately HP does not have individual driver downloads for these drives on their support site.
\015\012
\015\012Please do accept the solution and revert for further assistance.
\015\012
\015\012Thanks
\015\012Rylee
Repair Help & Product Troubleshooting for HP PC Desktops

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