Having problems with your HP PC Desktops ?

Tower won't turn on

\015 The tower will not turn on, the surge protector was turned off accidently and when It was turned back on the tower isn't responding.\015

Answers :


Please check the following:

1. Make sure the the surge protector is securely plugged into the wall. Test this by plugging in a light / lamp to it, to make sure it's working.
2. Make sure that the surge protector is turned on.
3. Check to make sure that the power cable from the computer to the power surge protector is securely plugged in.
4. Check to see if the computer will power on now.

5. If this still isn't working, remove the power strip/surge protector and connect the computer directly to the wall.

6. If this STILL isn't working, try plugging your computer into a different outlet in the house to see if the outlet in your home might be bad.

6. If your computer STILL isn't powering on then I'm afraid the worse has happened, which is one of the following issues:

1. Bad power supply (they are cheap, around $20-40)
2. Bad motherboard (they are sort of pricey, around $50-200)
3. Bad CMOS battery (they are cheap, around $5-10)

I can fix all of the above and order parts for all of the above, if you are in need of parts.

I hope this troubleshooting guide helps you! If this resolves your issues, please mark this question as resolved and select my answer. This will assure customers that I can help them with their issues.

Thank you,
Larry Braziel
Repair Help & Product Troubleshooting for HP PC Desktops

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